General Terms and Conditions


We invite the user to carefully read the general terms and conditions of sale on the website before using any of the services offered. These general terms and conditions of sale define the terms and legal obligations related to the purchase of products from the website accessible at, offered by the company Manoski.

Any use of and/or recourse to the products offered by Manoski to users implies unreserved acceptance of these general terms and conditions of sale. The mere act of using the said services entails the pure and simple acceptance of these general terms and conditions of sale, which the user of the website expressly declares and acknowledges. The use of services on the website is exclusively reserved for individuals capable of entering into contracts under French law.


The website accessible at ("Website") is published by MANOSKI, a simplified joint-stock company with a capital of 1,000.00 Euros, located at 15 rue Saint-Benoît, 75006 Paris, France. It is registered with the Paris Commercial and Companies Registry under the number 901 189 431. The company's intra-community VAT number is FR 19901189431 (hereinafter referred to as the "Company").

For any inquiries, please contact us at:

The company MANOSKI is the editor and operator of the website accessible at, which is an online merchant site for the sale of jewelry.

Publication Director : Mr. Tom Rubinski

Website Hosting:

SAS with a capital of 10,174,560 €
Registered with the RCS Lille Métropole under the number 424 761 419 00045
APE Code 2620Z
VAT No.: FR 22 424 761 419
Registered office: 2 rue Kellermann - 59100 Roubaix - France


The General Terms and Conditions of Sale are interpreted by applying the following definitions to the corresponding words whenever they are capitalized, whether used in singular or plural:

- "Order Form": A summary document of the Products ordered by the User on the Website, which details the ordered Products, the Price of the Products, and the Delivery Charges. The Order Form is generated on the Website at the end of the Order process.

- "Delivery Slip": A document summarizing the delivery modalities of the Products to the address indicated by the User, on which the User can make written reservations to be transmitted to the Company or justify the complete refusal of the delivered Products.

- "Order": Refers to the purchase by the User of Products offered for sale on the Website.

- "Delivery Charges": The amount for the delivery of Products to the address indicated by the User, independent of the Price of the Products and mentioned on the Website before the validation of the Order. The Delivery Charges include the cost of transporting the Product to the indicated delivery address.

- "Contact Form": Refers to the form accessible on the Website in which the User indicates their contact details (first name, last name, email, telephone number) and writes their request, allowing them to get in touch with the Company.

- "Withdrawal Form": A document that allows the User to exercise their legal right of withdrawal, if applicable, a model of which is annexed to these General Terms and Conditions of Sale.

- "Price": The price of the Products that the User commits to pay directly via the Website at the time of ordering the Products they have selected. The Price of each Product is indicated including all taxes and does not include Delivery Charges.

- "Products": All products put on sale by the Company on the Website.

- "Site"or "Website": The website accessible at

- "Services": Refers to all the services offered on the Website provided by the Company to Users, including marketing and personalization of the Products.

- "User": Refers to any person using the Services provided by the Company.


Browsing the Website is free of charge. These General Terms and Conditions exclusively govern the relationship between the User and the Company.

The Company reserves the right to modify the General Terms and Conditions at any time in accordance with Article 19 of the GTC. They will then apply as soon as they are posted online.

The present General Terms and Conditions of Sale (hereafter referred to as "GTC") exclusively define the conditions of sale of the Products on the Website.

By ticking the box "I declare that I have read and unreservedly accept the General Terms and Conditions of Sale available on the following link, prior to placing an Order, the User expressly acknowledges having read these GTC as well as the various documents to which they refer and accepts them without reservation.

Placing an Order through this site implies unconditional acceptance by the User of these GTC, which prevail over any other general or specific conditions not expressly approved by the Company.


These Terms and Conditions of Sale (T&Cs) are applicable for the entire duration of the User's navigation and access to the Website, as well as throughout the duration of the User's use of the Company's Services.

It is specified that the User may save or print these T&Cs, provided that they are not modified in any way.

The version of the T&Cs available online on the Website will prevail, if applicable, over any other version of these T&Cs, except for modifications that may have occurred after the purchase of a Product or the use of Services, in accordance with common law.

These T&Cs were updated on February 29, 2023. Any subsequent modifications to these T&Cs will be binding on the User from the time they are posted online.

These T&Cs apply, as necessary, to any variation or extension of the Website on existing or future social networks and/or community platforms.

The User is informed that the T&Cs may be updated at any time in accordance with the conditions set forth in Article 19 of these T&Cs.


The Website notably offers the User, during their navigation, access to a presentation of the activities and Products offered by the Company, as well as the opportunity to contact the Company through the contact form for any information regarding the Company's services. When the User wishes to contact the Company, they must fill out the contact form by providing the following information:
- User's Last Name (required);
- User's First Name (required);
- User's Email Address (required);
- User's Message (required).

Once these details are provided, and before clicking the "SEND" button to submit their request to the Company, the User must have read and previously accepted these Terms and Conditions of Sale (T&Cs), by opting-in through ticking the box stating:

"I declare that I have read and accept unreservedly the General Terms and Conditions of Sale available at the following link:"

"By ticking this box, I consent to the processing of my personal data under the conditions specified in the Privacy Policy available at the following link:"

This step is crucial, and the User cannot tick this box without having first read and accepted all the clauses of these T&Cs.

By ticking this box, the User declares their full and unreserved acceptance of the entirety of these General Terms and Conditions of Sale as well as the Privacy Policy.


Before placing any Order, and in accordance particularly with the provisions of Article L111-1 of the Consumer Code, the User may review, on the Website, the characteristics of each Product they wish to order. The User is informed that the Prices of the Products are subject to change over time at the discretion of the Company. The Company does not commit to maintaining stable Product Prices without any modifications.


The stages in the purchase of Products by the User are set out in this article.

7.1. Product Selection – Shopping Cart

The User selects the Product(s) marketed on the Website. The selected Products are then gathered in a shopping cart, which displays a list of the Products added by the User to their Order.

For each Product, the following are displayed:
- Its image
- Its attributes
- Its name
- Its unit price including all taxes (TTC)
- Its quantity (modifiable via an "input" field)

In the event that the selected Product is no longer in stock, a message notifies the User of its unavailability and indicates "out of stock".

Before validating their shopping cart, the User is prompted to carefully check the contents of their Order.

After validating their shopping cart, the User is redirected to a page to enter their personal information, namely:
- User's Last Name
- User's First Name
- User's Company Name (optional)
- Delivery Address
- User's Postal Address
- User's Email Address
- Telephone Number

A summary of the Order in the form of a box details:
- The total amount including all taxes (TTC)
- The amount of shipping costs (note: potential customs fees are not included)

The Company reserves the right to refuse orders if the quantity is too large relative to its production capacities. This precaution aims to maintain the highest possible quality standard in the manufacturing of the Products.

Product offers are valid as long as they are visible on the Site. In the event of product unavailability after an order has been placed, the Company will inform the User by email to offer them the opportunity to modify their order or request its cancellation. Without a response from the User, the order will be automatically cancelled, and a full refund will be made.

7.2. Delivery Modes

The Order page then indicates the available delivery modes and associated shipping costs. The User is then invited to select their preferred delivery mode from those available.

7.3. Indication of Accepted Payment Methods

The Order page subsequently indicates the accepted payment methods.

All provisions related to the payment methods of the Order are detailed in Article 9.2 of these T&Cs.

A global summary box details:
- The TTC Price of the Products
- The amount of delivery charges
- The total amount including all taxes (TTC)


Contractual information is presented in French and will be confirmed, including these contractual details, at the latest at the time of your order validation. The User will place an order in accordance with the instructions provided on the Website and commits to filling out their registration and order form while ensuring to provide complete and accurate necessary information. In any case, the User is responsible for the information entered on their registration form and when placing an order. To proceed to payment and before validating their Order, the User must have read and previously accepted the Terms and Conditions of Sale (T&Cs) and the Personal Data Charter, through an opt-in by ticking the boxes:
"I declare that I have read and unreservedly accept the General Terms and Conditions of Sale available at the following link:"
"By ticking this box, I consent to the processing of my personal data under the conditions specified in the Personal Data Charter available at the following link:"
This step is crucial, and the User cannot tick this box without having first read and accepted all the clauses of the T&Cs. By ticking this box, the User declares their full and unreserved acceptance of the entirety of the General Terms and Conditions of Sale and the Personal Data Charter.

8.1. Payment of the Order
After the User validates their Order, they must proceed to pay for the Order using the chosen payment method, the modalities of which are set forth in Article 9.2 hereafter.

8.2. Order Confirmation by the Company
The Company reserves the right to refuse to validate any Order in the case of an existing dispute with the User, particularly due to the User's non-compliance with obligations under these General Terms and Conditions of Sale, especially regarding any payment incident of an Order's price, which may lead to the suspension of access to the Site, without prejudice to any damages the Company may seek. The Order will only be considered firm and final once it has been confirmed by the Company to the User by sending an email to the email address previously provided by the User. Once the Order is validated, it is summarized in a document that: 1. summarizes the Order elements and the expected delivery timeframe, 2. includes the general conditions in effect on the day of the Order. The User must ensure that the provided contact details are correct and that they allow for the receipt of the Order confirmation email. If not received, the User must contact the Company by email at


9.1. Product Pricing
Prices are subject to the applicable VAT, and any changes to the legal VAT rate will be reflected in the prices of the Products presented on the Site, on the date stipulated by the implementing decree referring to it. The price of the Products displayed in the shopping cart is always indicated including all taxes. The Product Price must be added to the shipping costs, which include the cost of transport. The amount of shipping costs is estimated based on the Products added to the cart and the User's country, according to the delivery address provided by the User. The Price is indicated in euros (€), and payment is made in euros. Any potential customs duties and taxes will be borne by the User and are not included in the Price paid by the User to the Company.

9.2. Payment Terms
The payment of the Order and the debit of the User's bank account is carried out at the moment of the Order's validation by the User. At no time can the amounts received be considered as deposits. The User explicitly acknowledges their obligation to pay upon the validation of the Order. The Company reserves the right to suspend or cancel any Order and/or delivery in the case of non-payment of any sum due by the User, in case of payment incident, or in case of fraud or attempted fraud.

9.3. Accepted Means of Payment by the Company:

9.3.1. Payment via PAYPAL
When the User opts for payment via PAYPAL, they are redirected to the secure PAYPAL payment platform to proceed with the payment of the Order. The User commits to holding or creating a Paypal account for the purposes of payment and to accept and comply with the terms of the PayPal Services User Agreement available at:

9.3.2. Payment by Credit Card
Payment can be made online by credit card, through the secure online electronic payment service indicated on the Site. By using the electronic payment system, the User unconditionally accepts its General Conditions of Use. The following credit cards are accepted: Carte Bleue, Visa™, MasterCard™. Banking fees are entirely the responsibility of the User. This transaction is secured through encryption processes to enhance and optimize the protection of all personal data related to this payment method with scrambling and encryption processes.

9.3.3. Payment via Apple Pay
Payment can be made online via Apple Pay. By using this payment method, the User commits to accepting and complying with the general terms of use of the Apple Pay payment service as established by their banking institution.

9.3.5. Common Provisions
The Company guarantees the User that it never has access to confidential information related to the payment method used by the latter to pay for their Order. The User guarantees the Company that they have any necessary authorizations to use the chosen payment method and that they provide access to sufficient funds to cover all costs resulting from the payment of the Order. In case of cancellation or refusal of payment, the transaction will be automatically cancelled, and the User will be informed of this cancellation by a redirection to a payment failure page that informs the User of the cancellation or refusal of payment on the Site. The computerized records, kept in the Company's computer systems under reasonable security conditions, will be considered proof of all transactions and payments between the Parties.

9.4 Invoice
A paper edition of the invoice related to the Products ordered will be sent with the User's Order.


10.1. Delivery Location

Products will be sent by the Company to the delivery address previously provided by the User at the time of validating their Order. In case of an error in the wording of the email address or the details transmitted by the User, the Company cannot be held responsible for the inability to confirm the Order or to carry out the delivery to the User.

10.2. Shipping Costs
Shipping costs are also indicated during the summary of the Order. Shipping costs depend on the chosen delivery mode, the delivery zone, and the weight of the Order.

10.3. Delivery Times
The maximum delivery time is 30 (THIRTY) working days from the order of the Products, except in cases of force majeure or unless specifically indicated to the User before placing the order and before its final validation.

10.4. Successful Delivery
Each delivery is deemed made as soon as the User (with or without signature) receives the ordered Product(s), receipt verified by the delivery system used by the carrier. It is the User's responsibility to check the shipments upon arrival and to make all reservations and claims that would appear justified, or even to refuse the package, if it is likely to have been opened or if it shows obvious signs of deterioration. Such reservations and claims must be addressed to the carrier by registered letter with acknowledgment of receipt within three working days following the delivery of the products, and a copy must immediately be sent to the Company.

10.5. Delivery Delays
In case of non-receipt of Products for reasons related to the recipient (wrong or incomplete delivery address, non-collection of the package from the carrier, missing information on the mailbox, etc.), the package will be reshipped by the Company at the User's expense after full payment of these reshipping transport costs. In case of sales outside France, the Company cannot be held responsible for a blockade by customs or other control body in the destination country, and no compensation can be requested from the Company in case of seizure or blockade. In case of delivery delay within the delivery times provided in section 10.3, the User may instruct the Company by registered letter with acknowledgment of receipt to Lauren Rubinski - Customer Service, 15 rue Saint-Benoît 75006 Paris Paris or by email to to perform the delivery of the Products within an additional reasonable time (which cannot be less than 15 (FIFTEEN) days). Should the Company fail to deliver within this new deadline, the User may cancel the Order by informing the Company by registered letter with acknowledgment of receipt to Lauren Rubinski - Customer Service, 15 rue Saint-Benoît - 75006 Paris Paris or by email to The Order is considered resolved upon receipt of this letter, unless it has been executed between the sending of the letter by the User and its reception. In case of cancellation of the Order, the Company must refund all amounts paid within 14 (FOURTEEN) days from this cancellation, made under the conditions set forth above. The full refund of the Product(s) and the shipping costs, or where applicable, the reshipping costs, is then carried out by the Company. Any cancellation not made in accordance with the rules defined above cannot be taken into account and releases the Company from any responsibility towards the User. Similarly, a refund will not be due if the Product was sent before the end of the said 30 (THIRTY) days period and the delay is not attributable to the Company. The Company cannot be held responsible for consequences due to a delivery delay. Shipping times are given as an indication only; therefore, in case of non-compliance with these times, the buyer cannot claim payment of damages from the Company.

10.6. Risk Assumption
The Company cannot be held responsible for non-compliance with the legislation of the country to which a product is delivered; it is up to the User to check if the legislation of the state in which they wish to be delivered allows the purchase of the products sold by the Company. The User takes full responsibility regarding the legislation of their country and the country of delivery, and the Company is not held to any responsibility and commitment regarding the billing and delivery country. The risks are transferred to the charge of the purchasing User from the moment of physical possession of the Products. The User is informed that the Company uses a carrier for the transport of the Products, which is in charge of the transport risk. However, current regulations impose that the Company is the User's sole interlocutor. Therefore, in case of non-conformity, loss, or damage of the Product(s) due to transport, the User must contact the Company promptly so that it can take the necessary steps with the carrier. The User is informed that the shipping times of the Products are announced subject to: 1) available stock; 2) payment of the Order Price and Shipping Costs by the User; 3) the absence of suspicion by the Company of fraud or fraudulent act concerning the User. However, it is specified that when the consumer entrusts the delivery of the good to a carrier other than the one proposed by the professional, the risk of loss or damage to the good is transferred to the consumer upon handing over the good to the carrier, in accordance with Article L. 216-5 of the Consumer Code.

10.7. Delivery Insurance
The Company is responsible for the transport provider it has chosen for this delivery service of the Products. The Company cannot be held responsible for any other carrier chosen by the User and different from those proposed on its Website.


11.1. Standard Product Orders

11.1.1. Right of Withdrawal

In accordance with Articles L221-18 and subsequent of the Consumer Code, the User, identified as a consumer under the provisions of said code, has a period of 14 (FOURTEEN) days to exercise their right of withdrawal. The User is not required to justify the exercise of this right nor are they subject to penalties for doing so. To be valid, the exercise of the right of withdrawal must be communicated through the Withdrawal Form available in the appendix of the Terms and Conditions of Sale (TCS) or via an unambiguous statement indicating the desire to withdraw. This statement must be sent through any means that allows for the verification of the date and time of dispatch (mail to Lauren Rubinski - Customer Service, 15, rue Saint-Benoît, 75006 Paris, France, or email to Furthermore, the Product must be returned complete within 14 (FOURTEEN) days following, in perfect condition and in its original packaging along with the Delivery Note, the Order Slip, and the accompanying declaration or withdrawal form. This right of withdrawal cannot be exercised if the Products are not returned intact and in their original seal (if sold sealed), show signs of tampering, or are not in a condition that allows for their resale to consumers. The Company reserves the right to appoint a laboratory to verify the authenticity of Products returned under the right of withdrawal. For information, Article L221-28 of the Consumer Code excludes any right of withdrawal for "contracts for the supply of goods which have been unsealed by the consumer after delivery and cannot be returned for reasons of hygiene or health protection."

11.1.2. Refund

Under these conditions, the Company commits to refunding the User the Price of the Order and the Shipping Fees. However, the Company is not obligated to refund additional shipping costs if the User expressly chose a more expensive delivery method than the standard delivery option offered during the transaction. The User will bear the cost of returning the Products. The refund will be processed within a maximum of 14 (FOURTEEN) business days from the receipt of the Product by the Company. The refund will be issued using the same payment method as was used for the original transaction, unless the User expressly agrees to a different payment method, provided that the refund does not incur additional fees. Any withdrawal not conducted in accordance with the above provisions will not be recognized and releases the Company from any liability towards the User. The burden of proof for exercising the right of withdrawal in accordance with legal provisions rests on the consumer.


12.1. Legal Provisions in Sales Law

12.2. Consumer Code Provisions

Article L217-4: The seller must deliver goods in conformity with the contract and is liable for any lack of conformity existing at the time of delivery, including those resulting from packaging, assembly instructions, or installation.

Article L217-5: Goods are in conformity with the contract if they are fit for the purpose for which goods of the same type are normally used and match the description given by the seller. They must also possess the qualities and features that the seller presented to the buyer.

Article L217-6: The seller is not bound by public statements made by the producer if they were not aware of them and could not reasonably have been expected to be aware of them.

Article L217-7: Lack of conformity that becomes apparent within 24 months of delivery is presumed to have existed at the time of delivery, unless proven otherwise.

Article L217-8: The buyer cannot challenge conformity on the basis of a defect they were aware of or could not reasonably have been unaware of at the time of the contract.

Article L217-9: In case of lack of conformity, the buyer has the option to demand the repair or replacement of the goods, except if either option imposes a disproportionate cost.

Article L217-10: If repair and replacement are impossible, the buyer can return the goods and have the price refunded, or keep the goods and have part of the price refunded.

Article L217-11: The buyer incurs no costs for the enforcement of these provisions and may also claim damages.

Article L217-12: The action resulting from lack of conformity is limited to two years from the delivery of the goods.

12.3. Civil Code Provisions

These articles of the Civil Code deal with the warranty against hidden defects and the seller's obligations in the case of defects in the sold goods.

12.4. Conformity Warranty

The Company guarantees that the Products conform to the expected use and meet the criteria defined in the Consumer Code articles mentioned above. In case of non-conformity, the User has the right to request the replacement of the Product, the refund of the price or part of the price, and the costs will be borne by the Company.

12.5. Hidden Defects Warranty

The Company also guarantees that the Products do not have hidden defects that make their normal use dangerous or impossible. In case of hidden defects, the User has the same options for refund or replacement. Any claim must be addressed to the Company electronically or by mail.


Users must be over 18 years old to use the Company's services. Should there be any doubt concerning the age of users, the Company reserves the right to refuse order validation or to immediately and without notice suspend the accounts of the users in question. Furthermore, users agree to adhere to several rules, including:

- Providing accurate and truthful registration information.
- Refraining from sharing sensitive information that is against morals and the law.
- Not harassing others or inciting hatred, discrimination, racism, or violence.
- Not disseminating pornographic, pedophilic, or shocking content.
- Not encouraging or promoting illegal activities or defamatory, abusive, or obscene behaviors.
- Not illegally distributing works protected by copyright or trademarks.
- Not promoting the sending of unsolicited emails or unwanted advertising messages.
- Not engaging in criminal activities or providing instructions on how to conduct them.
- Not infringing upon copyrights, trademarks, or any other property rights owned by third parties.
- Not creating or using user accounts under an identity that does not belong to them.
- Informing the Company in case of knowledge of their identifiers being used by a third party.

Any violation of these rules may result in the removal of content, suspension of accounts, or termination of membership to the Company's services, without notice.


Users acknowledge and accept the characteristics and limitations of the Internet and computing, specifically:

- They are aware of the nature of the Internet, including its technical performance and the response times for consulting, querying, or transferring information.
- The disclosure of personal identification elements or any confidential information by the users is done at their own risk.
- It is the users' responsibility to ensure that the technical characteristics of their equipment allow them to access the information.
- Users must take all necessary measures to protect their own data and/or software from computer viruses.

As a result, the Company cannot be held responsible for any inconveniences or damages related to the use of the Internet, such as service interruptions, external intrusions, or the presence of computer viruses.

The services are provided "as is" and as available. The Company does not guarantee error-free, uninterrupted, and secure provision of the services offered via the website.

The Company is not obligated to provide personalized assistance, including technical support. Furthermore, it disclaims all express or implied warranties regarding the quality and compatibility of the website for the use that will be made of it. Thus, it does not guarantee any results or benefits in the use of the services offered through the website.


15.1. The LAUREN RUBINSKI trademark is registered with the EUIPO under number 018569614.

15.2. The Company holds the exclusive intellectual property rights over the Products and the Website, including all texts, comments, illustrations, videos, images, and databases present on the Site. These intellectual creations are protected by copyright law, trademark law, patent law, sui generis right of databases, and the right to the image, worldwide.

15.3. Users are authorized to reproduce and display the content of the Website strictly for personal use and within the context of consulting the Site and using the Services. However, they are not allowed to modify, copy, translate, broadcast, publish, transmit, distribute, reproduce, display, or transfer the rights of any content of the Site. Only use for private purposes, unless otherwise specified by the Intellectual Property Code, is allowed. Any other use constitutes infringement and is punishable as such, unless prior authorization is obtained from the Company. The use of hyperlinks to the Website, utilizing "framing" or "deep-linking" techniques, is strictly prohibited.

Any form of total or partial copying of the database operated by the Company on the Website is formally prohibited without its prior written consent.

15.4. The Website may contain hyperlinks to third-party sites whose advertising is not managed by the Company. The Company disclaims any liability regarding the legal consequences of accessing these sites from the Website.

15.5. The Company cannot prevent third-party sites from containing links to the Website. It disclaims any responsibility for the legal consequences of accessing its Website via other sites over which it has no control.

The use of hyperlinks to the Website is authorized by the Company in the context of promoting the Site, provided that the integrity of the Site is preserved and no risk of confusion is observed. The techniques of "framing", "online linking", and "deep-linking" are formally prohibited.


All information related to the collection and processing of the User's personal data by the Company, as well as the use of cookies on the Website, can be found in the Personal Data Charter accessible at the address


Unless otherwise specified in these General Terms and Conditions of Sale (GTC), correspondence exchanged between the parties is conducted via email through the Site.

In accordance with Articles 1365 and following of the Civil Code and, where applicable, Article L.110-3 of the Commercial Code, the parties declare that information delivered by email shall be considered valid between the parties as long as no authenticated and signed written document, challenging this computerized information, is produced.

Elements such as the time of reception or emission, as well as the quality of the data received, will take precedence as appearing on the Company's information systems or as authenticated by the Company's computerized procedures unless written and contrary proof is provided by the User and/or the Company.

The User is informed in this respect that the logs of the User's connection and validation will be kept by the Company, in compliance with the provisions of Article 16 concerning the processing of personal data.


18.1. Any event beyond the control of the Company and against which it could not reasonably protect itself constitutes a force majeure and thus suspends the obligations of the parties. Examples of such events include, but are not limited to, social movements or technical failures (such as those from power companies, telecommunication operators, internet service providers or hosts, registrars, etc.), a halt in energy supplies (like electricity), an epidemic, a pandemic, or a failure in the electronic communication network on which the Company depends and/or any networks that would replace it.

18.2. The Company cannot be held liable or considered to have failed its obligations under these General Terms and Conditions of Sale (GTC) for any non-performance linked to a case of force majeure as defined by French law and jurisprudence, provided that it notifies the other party on one hand, and on the other hand, it does its best to minimize the damage and fulfill its obligations as soon as possible after the cessation of the force majeure event.


The present General Terms and Conditions of Sale (GTC) may be modified at any time at the initiative of the Company. Any changes to these GTC and the documents referenced within will be communicated to the User at their first use of the Site following such modification.


The provisions of these General Terms and Conditions of Sale (GTC) express the entirety of the agreement concluded between the Users and the Company. They take precedence over any proposal, exchange of letters prior to and following the conclusion of these terms, as well as over any other provisions contained in the documents exchanged between the parties and related to the subject matter of the GTC, except for an amendment duly signed by the representatives of both parties.

21. VOID

If one or more provisions of these General Terms and Conditions of Sale (GTC) are held to be invalid or are declared as such in accordance with a law, a regulation, or following a decision that has become final by a competent jurisdiction, the other stipulations of these GTC will retain their full force and scope. In such a case, the Company commits to immediately delete and replace said clause with a legally valid clause.


In case of difficulty in interpretation between the title of any of the articles and any of the clauses, the titles shall be deemed unwritten.


In case of a dispute, the consumer User may submit their complaint in writing to

The consumer User must contact the mediator within a maximum period of one year from the date of their written complaint to the Company.

Furthermore, the European Commission has established an online dispute resolution platform for consumers. This platform can be accessed at the following address:


These general terms and conditions are governed by French law, without prejudice to the mandatory provisions applicable under the law of the User's country of residence. In case of dispute regarding the validity, interpretation, and/or execution of these general terms and conditions, the parties agree that the courts of Paris shall have exclusive jurisdiction to judge such disputes, except for contrary mandatory procedural rules.


To the attention of Lauren Rubinski - Customer Service
15 rue Saint Benoît - 75006 Paris

I/We (*) hereby notify you of my/our (*) withdrawal from the contract for the sale of the goods (*)/for the provision of services (*) below:

Ordered on (*)/received on (*):

Name of consumer(s):

Address of consumer(s):

Signature of consumer(s) (only if this form is notified on paper):


(*) Delete as appropriate.